Delivery Time

Once your order is confirmed and you receive the shipping confirmation, you can expect your package to be delivered within 3-5 business days. We are committed to ensuring swift delivery and constantly strive to get your order to you as soon as possible.

Tracking Your Order

To track your order, log in to your Anadiv account. Go to "My Orders," manage your orders, and click on “Track your order” below your respective order details. You will also receive an email and an SMS with the tracking number once your order is dispatched. Please note that it may take some time before the tracking information is uploaded.

Shipping Details

Orders will be shipped within 1 to 2 business days from the in-stock date at the time of purchase.Our warehouse is closed on weekends.
Orders placed during weekends and holidays will start processing the next available business day.
If an order is split into multiple packages, the initial shipment will be sent via the upgraded method if an upgraded shipping method had been chosen for the order.
Timely delivery is subject to the terms of service published by the carrier. Unforeseen circumstances such as natural disasters or holiday delays may cause shipping delays.

Responsibility for Lost Packages

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, we use "cookieWe are not responsible for any items/packages lost during transit or if they have been tracked as delivered. Please ensure to provide accurate shipping information and monitor your tracking details for a smooth delivery process.s" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

International Shipping

The recipient of the order will be responsible for any import duties or taxes charged by their country and any carrier-related fees. These fees can vary widely, so it's advisable to contact your local customs office for further information.

Order Placement and Processing

Orders will ship out once all items can be fulfilled within the purchase.
Packages will ship out according to the latest pre-order date unless stated otherwise.
The customer will be responsible for any additional charges associated with Cash on Delivery orders.

Shipping Charges

Shipping is free for all prepaid orders above a specified amount.
A flat charge applies to all prepaid orders below the specified amount.
Additional charges are applicable for Cash on Delivery orders.

Multiple Shipments

If an order consists of multiple products, we may ship them as they get processed. You will only be charged the shipping/CoD charge for the first package you receive.

Estimated Delivery Time

The estimated dispatch time for each product is provided under the Shipping and Returns tab on the respective product page. After dispatch, you will receive an email with tracking details, allowing you to monitor the status of your package 24 hours after dispatch.